With a sunny weekend over and another busy week of working from home just starting, we wanted to share some unique perspectives and carefully selected stories that we’ve been sending to Members.

We are as determined as ever to support businesses, and the teams that make them what they are, through this pandemic, so we hope these few stories will inspire, guide and uplift.

This month, we are continuing to highlight excellent service around London, and where better to start than with one of our hotel partners who shares our service ethos? The Hari is a five-star boutique hotel in Belgravia, where our Members can book a working lunch at preferential rates and where some of our staff recently went to compare notes on service during a training day. At The Argyll Club, we’re committed to delivering and celebrating excellent service – here, we catch up with Andrew Coney, The Hari’s General Manager, on his views on life at the hotel, what makes great service, and his outlook for 2020.